1. Data Collection
We collect certain personal data necessary to process and deliver our tarot reading services. This includes the client’s name, first name, email address, and preferred language (English or Dutch) for each tarot reading. Clients may also choose to provide a photo, which is used solely for the purpose of providing the requested service.
Additionally, we use cookies on this website. These include essential cookies for site functionality, as well as analytical cookies provided by Matomo. In the future, cookies from platforms like Facebook and Google may also be used to improve user experience and for marketing purposes.
2. Use of Collected Data
The collected personal data is used for the following purposes:
- Processing and delivering tarot reading services.
- Managing orders and communicating with clients regarding their bookings.
- Improving the site experience through analytics (Matomo) and potentially for targeted marketing (in case of Facebook or Google cookies).
No personal data related to tarot readings is used for marketing purposes; it is strictly used to deliver the requested service.
3. Data Sharing with Third Parties
We share certain data with third-party service providers to facilitate our services:
- Stripe: For secure payment processing. Only the necessary payment information is shared with Stripe, and we do not store credit card details ourselves.
- Marketing Tools (potentially in the future): If implemented, certain data may be shared with third-party marketing tools to enhance client communication.
4. Data Retention
We retain client data as necessary for record-keeping and tax compliance. Personal information related to orders, including client details and transaction history, will be kept for a minimum of 5 years as required by applicable laws. Information specific to tarot readings (such as name, photo, and language preference) is kept only as long as necessary to complete the service.
5. User Rights
In compliance with the GDPR (General Data Protection Regulation), users have the right to access, modify, or delete their personal data. Requests can be made through the options provided on this website. If you have any concerns about your data or need assistance, please contact us directly.
6. Data Security
We take data security seriously and have implemented measures to protect your information. Our site uses HTTPS to ensure secure data transmission, and we utilize plugins for enhanced security against unauthorized access.
Contact
If you have any questions or concerns about our Privacy Policy or your personal data, please feel free to reach out to us at kelly (at) silvermoon-guidance.com
This Privacy Policy may be updated periodically to reflect changes in our practices or for legal requirements.