1. Purpose and scope of application
These general terms and conditions (GTC) govern the sale of tarot printing services offered on this site. By placing an order, the customer accepts these terms and conditions in their entirety.
2. Description of services
The site offers personalized tarot readings by Kelly. These readings are delivered by email within 3 to 7 business days of order confirmation. The services are designed to provide guidance and reflection and are intended for personal and recreational use only.
3. Reservation and cancellation policy:
Tarot orders are considered final once payment has been made. However, customers may request a cancellation within two hours of booking by contacting support. After this 2-hour period, cancellations are not accepted, as preparation for personalized readings begins rapidly.
I reserve the right to refuse a reading if the customer’s question does not comply with the ethical rules (for example, health, legal or third-party issues). In this case, the customer will be contacted and if we are unable to agree a revised question, the order will be cancelled and a refund issued. Please note that any refund made will exceed the non-refundable transaction fee charged by Stripe.
No refunds will be made once the reading has been completed and emailed, as each reading is unique to the customer and cannot be reused.
4. Payment and billing
Payment is required in full at the time of booking. Payments are processed via Stripe, which guarantees optimum transaction security. No order will be confirmed until payment has been validated.
5. Right of withdrawal
In accordance with current regulations, and due to the personalized nature of tarot services, the right of withdrawal does not apply once the print has been made and delivered to the customer. Customers may cancel their order within 2 hours of booking. After this period, cancellation is only possible if the request does not comply with the deontology and no agreement can be reached to review the matter.
6. Limitation of liability
The tarot services offered on this site are intended for guidance and personal reflection. They do not guarantee any specific result and are not a substitute for professional advice in areas such as health, legal matters or financial decisions. Kelly does not perform readings related to legal matters, health issues or third-party requests (e.g., questions about other people’s private affairs). By using these services, the customer acknowledges that the readings are offered for personal development and entertainment purposes only.
7. Intellectual property rights
The content of each tarot reading is protected by intellectual property rights. Customers agree not to reproduce, distribute or share the readings without prior permission. Readings are provided for personal use only.